Call Center

by Interactive Powers

Connecting and Managing Live Agents

This call center solution is a complete multi-channel ACD / CTI platform. It will allow you to manage all the attention given by your agents, generating the rules, routing, statistics, time control of your campaigns of incoming or outgoing calls. This solution operates autonomously or connected to any of our RTC or IVR platforms..

• Multi-Channel (Phone, SMS, Chat, Socials,…)
• Telco Independent (SIP Trunking)
• Analytics Reporting
• Agent Softphone (WebRTC)


Complementary Solution for Video RTC
Streamline your business communications, talk to our Sales Support.

Summary

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