VoiceXML IVR

Refining IVR with Software.

Interactive Voice Response

Our IVR software platform gives operators and solution providers the ability to rapidly develop and deploy innovative voice applications from VoIP to PSTN networks.

This powerful IVR solution is fully compliant with the W3C’s VoiceXML 2.1 specification and is integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software to enable advanced interactive services, and real-time calling applications.

It can be installed in common hardware or Cloud VM servers configurations, providing a highly scalable base system to meet all customers’ business and technical requirements.

Features

  • Software-Based, 100% packaged
  • VoiceXML 2.0 / 2.1 with extended tags
  • Linux CentOS 64bit kernels
  • Supports most Speech Engines TTS / ASR
  • Special Extensions available
  • Web Panel management
  • Applications VoiceXML Editor
  • Internal Monitor dashboards
  • Debugging Logs

Specifications

Cloud Ready

Our solutions are software based and ready to run over cloud environments on virtual servers. You can setup our IVR platform over Amazon EC2 servers or any private / public Cloud.

VoiceXML Powered

Our solutions are W3C VoiceXML 2.1 compliant and standard based. Customers and users will develop voice services on standards to allow a fast migration from any other IVR platforms.

Linux Based

Our solutions run over Linux CentOS and Redhat Enterprise servers. All our binary packages are optimized for 64-bits kernels get the highest performance and be easily maintained.

Binary Packaged

Our solutions are delivered packaged with an auto-installer. You can easily update or upgrade your system getting latest releases to allow both high reliability and evolution.

Industry Standards

This powerful IVR solution is fully compliant with

Speech Resources

Text-to-Speech

TTS

We run most Text-to-Speech (TTS) engines through an advanced, universal HTTP open source interface or MRCP that helps developers manage multi-vendor TTS engines in the same or different server(s).

Speech-Recognition

ASR

We run several speech recognition (ASR) connectors for Asterisk speech API or MRCP v1 and v2 through uniMRCP. You can develop advanced speech enabled dialogs in VoiceXML.

Special Extensions

Natural Language Understanding

The core technology behind our IVR solutions. NLU enables smarter and more efficient applications that can quickly route calls and enhance the customer experience throughout the entire human like conversational self-service engagement. Our IVR platform is compatible with several leading NLU standard based engines.

Voice Biometrics

The technology behind voice (or speaker) verification (SIV), which in turn is an application of the core technology. The voice, as with other biometric characteristics, is unique to an individual. In voice biometrics, a spoken utterance is captured by our IVR platform and compared by the biometric system with a previously stored voiceprint.

Speech-to-Text

Speech-to-Text conversion is the process of converting spoken words into written texts. Our IVR platform supports many Speech-to-Text engines to convert any voice recording into text. That will allow you to create amazing voice services connected with Google STT or many others existing engines according to your business need.

VoiceXML IVR Showroom

Request your Online Demo.

Ready to purchase?

Please complete the following form to talk to Sales. Let us know how about your IVR project inquiries, and we’ll get back to you within business hours.

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